Terms & Conditions
1. Privacy & Safety:
At The Mountain Country Crafts, your privacy and security are our highest priority. All payments on our website are securely processed through Square, a trusted payment platform that uses advanced encryption and industry-standard security protocols to protect your personal and financial information.
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Our website is hosted on a platform that provides built-in security features, including encrypted data transmission, secure hosting environments, and continuous monitoring to protect against unauthorized access. Your personal information—such as your name, email address, and shipping details—is used solely to process your order and communicate with you about your purchase. We do not sell, share, or distribute your information to third parties.
2. Order Processing and Accuracy:
Customers are responsible for ensuring that all information provided at checkout—including name, shipping address, contact information, and product selections—is accurate and complete.
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All orders begin processing once payment is successfully received. The Mountain Country Crafts reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected, or if the information provided cannot be verified.
3. Limitations of Liability:
By using our website and purchasing from The Mountain Country Crafts, you agree that our company is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.
By purchasing from us, you also agree that The Mountain Country Crafts is not responsible for any physical reactions, sensitivities, allergic responses, or other health-related issues that may occur from wearing or using our embroidered or crochet items. Materials and threads may vary, and it is the customer’s responsibility to ensure they do not have sensitivities to specific fabrics, fibers, or materials. By completing a purchase, you accept all risks associated with the use of our products.
By submitting personal information on our site—including your name, contact details, and payment information—you acknowledge and accept all risks associated with online data transmission. Although we use trusted payment processors and secure website safeguards to protect your information, no system can guarantee absolute security, and The Mountain Country Crafts is not responsible for unauthorized access, breaches, or data loss beyond our control.
Our responsibility is limited strictly to the value of the product purchased. We are not responsible for damages caused by misuse, improper care of items, incorrect information provided by the customer, shipping carrier delays, or issues outside of our control.
To the fullest extent permitted by law, The Mountain Country Crafts disclaims all warranties—express or implied—regarding website functionality, product performance, and any third-party services used to process or fulfill your order.
4. Changes To Terms & Conditions:
The Mountain Country Crafts reserves the right to update, modify, or change any part of our Terms & Conditions at any time without prior notice. Changes may include adjustments to policies, pricing, product availability, or operational procedures. Any updates will be posted on this page, and it is the customer’s responsibility to review these terms regularly. Continued use of our website or purchase of our products after changes have been made constitutes acceptance of the updated Terms & Conditions.
5. User Conduct:
By using our website, you agree to engage in lawful, honest, and respectful behavior at all times. You may not attempt to disrupt website functionality, engage in fraudulent activity, misuse our checkout system, or attempt to access unauthorized areas or data. Any attempt to interfere with our business operations, submit false information, or abuse our services may result in canceled orders, restricted access, or refusal of service.
Any unlawful activity—including fraud, identity misuse, chargeback abuse, or attempts to compromise our website—will be taken seriously and reported directly to law enforcement. The Mountain Country Crafts cooperates fully with legal authorities and will provide any necessary information to assist in an investigation.
6. Product Descriptions, Pricing & Payment Terms:
The Mountain Country Crafts strives to provide clear and accurate product descriptions, photos, and details for every item we offer. However, slight variations in color, thread tone, sizing, or appearance may occur due to screen differences, handmade elements, lighting, or materials. By purchasing from us, you acknowledge that minor variations are normal and do not qualify as defects.
All prices listed on our website are in U.S. dollars. All payments are securely processed through Square, and Square is the only accepted form of payment. We do not accept cash, checks, or alternative electronic payment platforms under any circumstances.
7. Contact Information:
​If you have any questions about our products, orders, or any part of these Terms & Conditions, you may contact The Mountain Country Crafts directly. We are available to assist with policy clarification, order concerns, or general inquiries.